Frequently Asked Questions (FAQs)

Q: What is Floral Elegance SG?

A: Floral Elegance SG is a premier florist in Singapore offering a wide range of beautiful and unique floral arrangements for all occasions, including weddings, birthdays, anniversaries, and corporate events.

 

Q: Where is Floral Elegance SG located? 

A: We are located in Singapore, providing delivery services across the city and surrounding areas.

 

Q: What are your business hours? 

A: Our business hours are from 9 AM to 5 PM, Monday to Saturday. We are closed on Sundays and public holidays

 

Products and Services

 

Q: What types of products do you offer?

A: We offer a variety of floral arrangements, including bouquets, centerpieces, flower baskets, and potted plants. We also provide custom floral designs to suit your specific needs and preferences.

 

Q: Do you provide same-day delivery? 

A: Yes, we offer same-day delivery for orders placed before 1 PM. For orders placed after 1 PM, delivery will be scheduled for the next business day.

 

Q: Can I customize my floral arrangement?

A: Absolutely! We offer customization options for all our floral arrangements. You can choose the type of flowers, colors, and style to create a personalized bouquet.

 

Q: Do you provide floral arrangements for weddings and events?

A: Yes, we specialize in floral arrangements for weddings, corporate events, and other special occasions. Contact us to discuss your requirements and we will create stunning floral designs to enhance your event.

 

Ordering and Payment

 

Q: How can I place an order? 

A: You can place an order through our website. Our friendly staff will be happy to assist you with your order.

 

Q: What payment methods do you accept?

A: We accept various payment methods, including credit/debit cards and bank transfers. All transactions are secure and encrypted for your safety.

 

Q: Can I track my order?

A: Yes, once your order is confirmed, you will receive a tracking number via email. You can use this number to track the status of your delivery on our website.

 

Customer Support

 

Q: What if I am not satisfied with my order?

A: Customer satisfaction is our top priority. If you are not satisfied with your order, please contact us within 24 hours of delivery. We will do our best to resolve any issues and ensure you are happy with your purchase.

 

Q: How can I contact customer support?

A: You can contact our customer support team email at enquiries@floristsingaporedelivery.com. We are available during business hours to assist you with any questions or concerns.

 

We hope these FAQs address your questions about Floral Elegance and our services. If you have any additional questions, please feel free to contact us.